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View Cart/Check Out

Order Info.

How to Place An Order:
* Use the SECURE Online Shopping Cart by clicking on the links in the GO SHOPPING menu to the left.
* PHONE or FAX your order to 540-635-1130.
* Mail orders to: Cabin Fever Primitives, PO Box 222, Front Royal, VA 22630

To print an ORDER FORM click here

{If you are looking for Wholesale Info. please see the link in the menu to the left.}

Payment Methods:

A charge from "Cabin Fever Primitives" will appear on your statement.
Candles, etc. are CUSTOM made to order. Prepayment may be required.

RETAIL Order Shipping Information:
Retail Orders ship in approx. 5-20 business days depending upon the season. Aug. - Dec. is my busiest time of year.

RUSH ORDERS:
All of my handcrafted items are custom made to order, so for the most part Rush Orders are not possible.

UPS GROUND Shipping & Handling Rates:  
Applies to RETAIL CUSTOMERS within the Continental US & includes INSURANCE.  Additional charges may apply for oversized items, or shipping to additional addresses.
.....Up to $25 please add $7.50
.....$26-50 add $8.50
.....$51-75 add $9.50
.....$76-99 add $10.50
.....$100+ Free

Outside the Continental US and International Orders: 
Will be shipped via the United States Postal Service (USPS).  I will charge you actual shipping and insurance plus a small handling fee.

Shopping Cart Tips:
Orders are submitted via a SECURE Server!
Make your selections from the drop down menu(s) for each item and then hit "Add Item."  At any time you may click on "View Cart" to see the items you have placed in your cart.   Enter the desired quantity before adding item.
If you would like to change the quantity of an item AFTER you have added it to your cart, select "View Cart" change the qty, and then you must select "Recalculate."  Once you have finished adding items to your cart please select "Check Out."

Privacy Policy:
To protect your privacy information collected when placing your order will NOT be sold or be provided to anyone.

Customer Satisfaction/Retail Return/Cancellation Policy:
Customer Satisfaction is VERY important to me!  Please inform me immediately if you are ever dissatisfied with your order. I will refund your purchase price in full on any product returned in it's original unused condition within 15 days.  Please contact me for an approval code. Return shipping is customer's responsibility.  Shipping & Handling Charges are not refundable and proof of purchase is required.  Orders may be cancelled if you contact me before order is processed and shipped. If not, please handle as a return.

Sales Policy:
*Please note: Cabin Fever is a small family owned and operated business. I take pride in each and every item that I make. I sell Retail to customers for their own personal use as well as Wholesale only to qualified RETAILERS with Retail Gift Shop Store Fronts. I reserve the right to determine how my product is sold, or to discontinue sale to any company or individual due to misrepresentation or the improper use of my products. I do not sell to competitors (i.e. other candle companies.) My products are not to be purchased with the intention of re-labeling, duplicating or recreating the item for resale by other crafters or companies. I do not sell my products for resale on the internet, by 'web-based only' businesses, for auctioning on eBay, for sale at flea markets, craft shows, etc. * This policy applies to both RETAIL & WHOLESALE purchases.*